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Logistics & Courier Management System
A comprehensive platform combining a customer portal and an administrative dashboard to manage shipments, couriers, branches, and payments effortlessly.
Contents
Quick index to the main sections of this app solution page. Click any item to jump directly to that part of the content.
About the application
Logistics & Courier Management System
Application features
Why do customers prefer the Khelij shopping app?
Advanced digital tools designed to automate the full shipment lifecycle from pickup to last-mile delivery and payment collection.
Real-Time Shipment Tracking
Live parcel tracking via tracking numbers, offering clients and dispatchers real-time visibility through every delivery stage.
Online Booking & Cost Calculator
Seamless online booking interface with automated shipping cost estimation based on weight, dimensions, and destination zones.
Courier & Dispatch Management
Automated delivery assignment, route monitoring, and real-time status updates to optimize courier productivity.
Financials & COD Reconciliation
Precise financial ledger for Cash-on-Delivery (COD) reconciliation, client invoicing, and automated driver payout settlements.
Technical specifications
Technical architecture and system integrations
High-availability cloud architecture optimized for heavy daily transaction volumes with ready-to-integrate APIs.
Multi-Branch Cloud Architecture
Centralized cloud hub supporting multi-branch setups, regional hubs, and warehouses with granular role-based permissions.
Automated AWB & Barcode Generation
Instant generation and printing of standardized Air Waybills (AWBs) and barcode/QR labels for fast warehouse sorting.
Automated SMS & WhatsApp Alerts
Automated webhook integrations for SMS and WhatsApp notifications keeping senders and recipients updated on delivery milestones.
E-Commerce Ready RESTful APIs
RESTful APIs ready to integrate with e-commerce platforms (Shopify, WooCommerce, Salla, Zid) for automated order fulfillment.
Auto-scaling and load balancing across regions.
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Payments, shipping, and ERP systems linked through REST APIs.
Real-time dashboards for orders, conversion, and performance.
Admin panel
An admin panel that gives you full visibility over your platform
The Khelij admin panel gives your team full control over sales, vendors, marketing campaigns, and customer experience – all in one place with real-time dashboards.
- Monitor daily, weekly, and monthly sales, plus overall store growth.
- Manage vendors, commission rates, and payouts for each seller.
- Create time-limited discounts, promo codes, and product-based offers.
- Track product reviews and customer ratings and respond quickly.
Wallet application
Integrated digital wallet inside the Khelij app
The Khelij app includes a built-in digital wallet that makes refunds, gifts, and loyalty points easy to manage – giving customers full visibility and control over their balance on your platform.
- Receive refunds directly into the wallet with the option to withdraw or use them for new orders.
- Top up wallet balance with gift credit or promotional vouchers for VIP customers.
- Collect loyalty points and convert them automatically into balance or discounts at checkout.
- View a detailed transaction history (deposits, deductions, refunds, points conversions).
Use simple visuals in your UI to explain wallet balance, refunds, and loyalty points at a glance.
Khelij Wallet
SAR 485.75
Available balance ready to use at checkout.
* All wallet operations are visible to the customer in a clean interface, with the option to export a statement when needed.
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Guarantee your access
Reliable uptime and continuous support from the khelij team
We care about the stability of your business and your customers’ experience, so we provide reliable infrastructure, clear continuity procedures, and a dedicated support team that follows your app beyond launch.
99.9%
System uptime (target SLA)
< 15 min
Average first response time
3+
Support channels available
Clear Service Level Agreement (SLA) that defines uptime targets and response times.
Regular data backups and tested recovery plans for emergency situations.
In-app help center with FAQs, how-to guides, and onboarding tips for your team.
Multiple support channels: ticketing system, email, and optional WhatsApp / Telegram integration.
Use a live monitoring dashboard to keep an eye on uptime, incidents, and response times in real time.
Launch your shopping application with confidence
The khelij team supports you from the first idea to production, with the option to add custom features as your business grows.